Outlet Policy
© 2024 U.S Royal Outlet. All rights reserved.
Customer Care
At our outlet, we are dedicated to providing exceptional customer service for all your houseware, tableware, drinkware, and bathware needs. Our customer care policy is designed to ensure a seamless shopping experience:
1. Customer Support
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Our customer service team is available to assist you with inquiries, product information, and any issues you may encounter. You can reach us via email, phone, or in-store during business hours.
2. Quality Assurance
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We are committed to offering only the highest quality products. Each item is carefully selected and inspected to meet our standards before it reaches you.
3. Returns and Exchanges
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We provide clear guidelines for returns and exchanges, ensuring that our customers are fully informed about the process. Please refer to our Returns & Exchange Policy for detailed information.
4. Product Information
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We strive to provide accurate and detailed product descriptions, including materials, dimensions, and care instructions, to help you make informed purchasing decisions.
5. Customer Feedback
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Your feedback is invaluable to us. We encourage you to share your thoughts and experiences, which help us improve our products and services.
6. Privacy Protection
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We prioritize your privacy. Any personal information collected during your shopping experience is handled with the utmost care and in accordance with applicable laws.
7. After-Sales Support
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Our commitment to you doesn’t end with your purchase. We offer ongoing support for any questions or concerns you may have regarding your products.
Thank you for choosing U.S Royal Outlet
Privacy & Safety
At our outlet, your privacy and safety are our top priorities. This policy outlines how we collect, use, and protect your information when you shop with us.
1. Information Collection
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We collect personal information, such as your name, email address, phone number, and shipping address, when you make a purchase or interact with our services.
2. Use of Information
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Your information is used to process orders, provide customer support, and improve our services. We may also use your email to send promotional materials, which you can opt-out of at any time.
3. Data Protection
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We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure servers and encrypted payment processing.
4. Sharing Information
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We do not sell or rent your personal information to third parties. Your data may be shared with trusted service providers who assist us in operating our business, but only as necessary to perform their services.
5. Cookies and Tracking
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Our website uses cookies to enhance your shopping experience. You can choose to accept or decline cookies; however, this may affect your ability to use certain features of our site.
6. Children’s Privacy
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Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us immediately.
7. Your Rights
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You have the right to access, correct, or delete your personal information at any time. Please contact our customer service team to exercise these rights.
8. Policy Updates
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We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes.
Thank you for trusting us with your personal information. We are committed to protecting your privacy and ensuring a safe shopping experience.
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Wholesale Inquiries
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Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments